What do you need help with?
Our dedicated, UK based support team pride themselves on offering product support that is second to none and because all our software is developed in the UK, if a support operator does not have an answer, the software developers are only a short walk away!
Click on the options below to explore the corresponding support section.
List of Services
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Remote Control Support
Often, the quickest way for our support team to fully understand your technical support query and provide a solution is to physically view and control your system remotely. For the majority of customer, Team Viewer offers the best solution but the support engineer will direct you to the technology best suited to your particular situation.
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Myriad 5 PlayoutList Item 2
Myriad 5 Playout Support - Access the latest documentation, tutorials and downloads for your Broadcast Radio software.
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Myriad 6 Playout
Myriad 6 Playout Support - Download the latest Myriad 6 installers and access documentation and help resources.
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Myriad 5 LoggingList Item 3
Myriad 5 Logging Support - Access the latest documentation, tutorials and downloads for your Broadcast Radio software.
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SmartSignList Item 4
SmartSign Support - Access the latest documentation, tutorials and downloads for your Broadcast Radio software.
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Broadcast Player
Broadcast Player Support - Access the latest documentation, tutorials and downloads for your Broadcast Player.
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P Squared Products
If you are looking for support for Myriad 4 Playout, Myriad 4 News, AutoTrack Pro, Powerlog or any other P Squared product, these links will take you to the correct pages on the P Squared website.
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Broadcast Mixing Consoles
Access technical documentation for our range of broadcast mixing consoles. Please note that this documentation is provided but the original manufacturer.
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General Information
Access general support related information and resources.
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Remote Access TrainingList Item 1
Need help understanding an aspect of your playout, newsroom, logging or scheduling system. Our new Remote Access Training offers tailored one-to-one training built around your needs and delivered from one of our highly trained industry experts. You choose the topic and duration and we will do the rest.
Need to contact our Support Team?
If you need to contact our support team, just click the purple "Get help" button in the bottom corner of this webpage and our support team will get back you as soon as possible.
