General Support Information

Some general information about the support we offer as well as access to resources not covered in specific product support.

List of Services

Help Portal
Search all of our avaliable help articles, documentation and manuals, as well as links to our video based training courses.

You can also raise a ticket with Technical Support via our easy to use help portal.

Support and Knowledge Base
Utilities & SQL Installers
Access a range of utilities provided by Broadcast Radio and other 3rd party companies including Microsoft SQL.
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On-line Services
Access on-line services, including manual Licensing options for software applications without an internet connection.
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Support Policies & Guidelines
Support Policies & Guidelines helps guide you through the process of getting the support you need to get the most from your products.

It also contains information on support Operating Systems as well as our Technical Support Policy.

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Pay For Out Of Hours Support Incident
Emergency 'out of hours' technical support. Covers telephone, email and remote control support for a single incident in a 24 hour period.

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Want to know more?

Our expert staff have decades of experience both designing solutions and working in real radio stations meaning we can help guide you though both the technology and the creative process.