General Support Information

This section includes general information about the support we offer as well as access to resources not covered in specific product support.

List of Services

Utilities & SQL Installers
Access a range of utilities provided by Broadcast Radio and other 3rd party companies including Microsoft SQL.
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On-line Services
Access on-line services, including manual Licensing options for software applications without an internet connection.
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Beta Versions Explained
What exactly is a beta version of software and should I be using it?

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Support Policies & Guidelines
Support Policies & Guidelines helps guide you through the process of getting the support you need to get the most from your products.

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Operating System Support
See the latest information about the operating systems that our software is suppored on, as well as information about supported Microsoft SQL Server versions and editions.
View information on our help pages
Networking Recommendations
Check out our guide to setting up your network to provide the most robust and responsive platform for your Broadcast Radio system.

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Pay For Out Of Hours Support Incident
Emergency 'out of hours' technical support. Covers telephone, email and remote control support for a single incident in a 24 hour period.

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Want to know more?

Our expert staff have decades of experience both designing solutions and working in real radio stations meaning we can help guide you though both the technology and the creative process.