Skip to the content

Installation & Engineering Services

Installation & Engineering Services.

Sometimes you just need an engineer! Whether it is installing some new kit, moving a studio or just finding a fault, an experienced broadcast radio engineer is a God send. The problem is, what if your station doesn't have an engineer? 

Fear not, our Broadcast Radio engineers are available for hire and ready to tackle just about any type of radio engineering job!

Assessment Visit: On Site Routine Maintenance & Assessment Visit

Assessment Visit: On Site Routine Maintenance & Assessment Visit
If your PC equipment is getting a little old, it might be worth investing in an onsite routine maintenance visit to allow our engineers to check over your system, perform some simple maintenance and make sure you are on the latest appropriate version of software. They will also be able to advise you about potential problems in the future and make recommendations with regard to minimising future issues.

In general, the engineer will aim to do the following:

  • Arrive at your site about lunch time (depending on travel distance from Hull).
  • Check over your overall system to ensure your software is configured correctly and consistently.
  • Examine the ‘event log’ for up to three computers and make recommendations based on any information found.
  • Physically check up to three computers for damage and clean the fans/filters on those PC’s.
  • Make sure you are on the latest (or best suited) version of software that you are entitled to.

The engineer will not be able to do any of the following:

  • Upgrade or repair any hardware without prior agreement with us.
  • Perform windows updates or re-install faulty operating systems.
  • Upgrade your software beyond the version you are entitled to.
  • Perform maintenance or repair of audio equipment or IT equipment not supplied by us.
  • Provide any training on products.

Obviously, our engineers will try to be a flexible and helpful as possible and any difficulties encountered may affect the amount they are able to cover in a single afternoon.

This service is intended as preventative maintenance but we cannot offer any guarantee that such action will prevent or delay system failures. All we can do is follow recommended procedures to reduce the risks of running older PC’s in mission critical situations.

For commercial radio technical installation is £400 (+VAT) for 1 x engineer a day. Hotel and mileage are not included. Please contact the Broadcast Radio team for terms, conditions and a quote.

We offer a discounted rate for educational establishments and registered charities. For educational establishments, registered charities, hospital radio and non-profit community radio stations assessment visit is £250 (+VAT).

Engineering Visit: Installation and Training

For commercial radio installation and training is £400 (+VAT) for 1 x engineer a day.  Hotel and mileage are not included.  Please contact the Broadcast Radio team for terms, conditions and a quote.

We offer a discounted rate for educational establishments and registered charities. Installation and training visit for educational establishments, registered charities, hospital radio and non-profit community radio stations is £250 (+VAT).  

Remote Diagnostics and Assistance

If the problem is with software or an IT system, it can often be diagnosed and fixed remotely either by our engineers talking you through things on the phone or by directly controlling your PC's via remote control.

Please allow up to 1.5 hours of Remote Control Engineering time, to assist in the configuration of a brand new system on new PC hardware.

Please make sure your system is capable of a robust remote control from a third party before ordering this service. We will require Administrator Level access to any PC’s, Servers or firewalls, before we can complete these tasks.

Assessments available in 30 minute segments at £30 (+VAT) an initial ESTIMATE of the engineer time will be calculated and quoted to you for approval. T&C apply.

Myriad 5 - Learn More...

Buy Direct From Our New Online Store

 

Visit our new online store to buy direct

Need Some Advice?

Our team of experienced radio professionals will be happy to offer honest and friendly advice on all aspects of broadcast technology

Contact Us

Prefer to talk?

 

UK. (+44) (0)1482 350700

Eire. (+353) (0)1 44-33-911

Australia. +61 7 56 414 959

Skype. broadcastradioinfo